FAQ

What is the Nexvi BeautyStick 2.0?
The Nexvi BeautyStick 2.0 is a 4-in-1 makeup pen with eyeliner, brow liner, lip liner, and highlighter in one compact design.

What shades are included?
It includes black for eyeliner, brown for brows, red for lips, and champagne for highlighting.

Is it waterproof?
Yes, the BeautyStick is designed to be long-lasting and waterproof for everyday wear.

Is it easy to use?
Yes. Simply twist to select the shade you want, then use the matching tip for eyes, brows, lips, or highlighting.

Is it good for travel?
Yes. Its compact 4-in-1 design helps replace multiple makeup products, making it easy to carry in your purse or travel bag.

Is Nexvi vegan and cruelty-free?
Yes, the BeautyStick is marketed as vegan and cruelty-free.

How long does shipping take?
Orders typically arrive within your stated shipping window. You should match this answer exactly to your actual shipping policy.

Can I return my order?
Yes. You can request a return within 30 days after receiving your order. Customers are responsible for return shipping costs.

Can I try the product before deciding to return it?
Yes. Your 30-day money-back guarantee allows customers to try the product, subject to the conditions in your return policy.

What if my order arrives damaged or incorrect?
Contact shopnexvisupport@gmail.com as soon as possible and include photos of the item and packaging so Nexvi can review the issue.

How can I contact Nexvi?
Email us at shopnexvisupport@gmail.com for order, return, or product questions.